Sundar Pichai has some advice to share, and most people might not like it. The Google CEO expressed his views on the growing dependence on AI in a recent interview, and people actually need to take some pointers from it. Pichai said that people shouldn’t instill their entire faith in AI but rather utilise its best features and cross-check on other sources to acquire reliable results and information.
Google CEO says users should learn to use AI tools
Google CEO Sundar Pichai is asking users to be cautious when relying on artificial intelligence (AI) tools. He emphasized that the AI should not be blindly trusted. With people’s dependence on AI growing every second, the suggestion might not sit well, but Pichai makes a good case in defending his statement.
In an exclusive interview with the British Broadcasting Corporation (BBC), Pichai said that AI models, too, are “prone to errors”. Users need to learn how to utilize these tools while understanding their limitations. Pichai further suggested that users cross-check the AI-generated information on other sources to verify its authenticity.
Emphasizing the importance of a rich information ecosystem, the chief executive added, “This is why people also use Google search, and we have other products that are more grounded in providing accurate information.”
“We take pride in the amount of work we put in to give us as accurate information as possible, but the current state-of-the-art AI technology is prone to some errors”, Pichai said in the interview.
The Google CEO’s statement comes in response to the company’s AI Overviews facing backlash and ridicule for providing bizarre and inaccurate summaries of search results. Critics questioned the tool’s erratic responses, raising concerns about its reliability.
“We know these systems make up answers, and they make up answers to please us – and that’s a problem,” Gina Neff, professor of responsible AI at Queen Mary University of London, told BBC Radio 4’s Today programme.
“It’s okay if I’m asking ‘what movie should I see next’, it’s quite different if I’m asking really sensitive questions about my health, mental wellbeing, about science, about news,” Neff explained.
